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Home Users We offer these selected IT services for home users:
Business Users We offer professional IT services to your small business: With our business services we specialise in the unification of email (contacts, tasks, documents), VPN's, hosted services including; website hosting, hosted exchange email, hosted VoIP, thin clients (hosted desktop) and cutting edge innovations to collaborate your IT systems for total efficiency and scalability. Our hosted environments offer unparalleled performance, redundant backup and ultimate reliability for small businesses primarily within London and Kent. Our IT consultancy services include implementing disaster recovery "White Papers" for businesses in the event of a major problem and to satisfy compliance rules and give peace of mind. When we say Making IT Easy, SED have developed a customer-friendly Home and Business I.T. Help Desk, designed to connect you instantly to your Engineer who will rectify the problem in 90% of cases within 20-30 minutes. Hardware problems usually require an on-site visit and our support contracts we include a guaranteed SLA on-site response with penalties applied to us if not met. Our system allows us to manage the computers on your network remotely and monitor potential issues 24/7, often preventing downtime of a computer or server. Using 256bit encryption (the same level as Internet Banking) we can maintain every computer, server, printer, backup NAS, and other hardware devices on your network. We offer home IT support and business IT support across the United Kingdom. Our support system requires no pre-installed software or firewall configuration and is encrypted to 256-bit. The solution can be used for Level 1 Application support. An I.T. expert can help with IT problems, solve email issues, Microsoft® Office problems, troubleshoot slow boot-up and many other problems. Call 0208 123 8320 to see if we can help you. |